At Digital Solutions, our goal is to generate as many leads as possible while also ensuring excellent customer service. We understand that every client is unique, and not all have a dedicated BDC staff to handle inbound and outbound calls. That's where our Virtual BDC comes in.

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Our highly dedicated, friendly, and professional BDC staff handles both inbound and outbound calls, reaching out to customers who we can buyback vehicles from, unsold customers, and service customers. We believe that effective communication with customers is key to generating leads and building long-lasting relationships.

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Whether we are handling inbound or outbound calls, our goal is always to schedule as many appointments as possible. In the rare event that an appointment cannot be scheduled, we gather quality information to ensure that the customer is followed up with at the dealership level.

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All information collected is then sent directly to dealership personnel in a clean, easy-to-read format for their convenience. With Digital Solutions, you can trust that every call is handled professionally and every customer is taken care of, all while generating leads for your dealership.